Welcome to Goggi Africa Safari. These Terms and Conditions govern your use of our website and services, including tour bookings, inquiries, and any other interactions with our company. By accessing our website or making a booking with us, you agree to be bound by these Terms and Conditions.
1. Definitions
- “Company”, “We”, “Us”, or “Our” refers to Goggi African Safari.
- “Client”, “You”, or “Traveler” refers to any person who accesses our website or books a service with us.
- “Services” refers to tours, safaris, travel packages, accommodations, transportation, and any related offerings provided by the Company.
2. Use of Website
By using our website, you agree to:
- Use the website for lawful purposes only.
- Not attempt to gain unauthorized access to our systems or data.
- Not copy, distribute, or reproduce any content without our written permission.
We reserve the right to restrict or terminate access to the website if these terms are violated.
3. Booking and Reservations
- All bookings are subject to availability and confirmation by the Company.
- A booking is considered confirmed only after we receive the required deposit or full payment and issue a written confirmation.
- You must provide accurate personal and travel information during the booking process.
4. Payment Terms
- Payments can be made through the methods specified on our website or invoice.
- A deposit may be required to secure your booking, with the balance payable before the start of the tour.
- Failure to complete payment within the agreed timeframe may result in cancellation of your booking.
5. Cancellation and Refund Policy
- Cancellations must be made in writing via email.
- Refunds, if applicable, will be processed according to the cancellation terms provided in your booking confirmation.
- The Company reserves the right to deduct any non-recoverable costs already incurred.
6. Changes to Itineraries
- We reserve the right to modify itineraries due to weather conditions, safety concerns, availability of accommodations, or other unforeseen circumstances.
- Any changes will be made in the best interest of the Client to ensure safety and quality of service.
7. Travel Insurance
- We strongly recommend that all Clients obtain comprehensive travel insurance covering medical expenses, trip cancellation, loss of personal belongings, and emergency evacuation.
- The Company is not responsible for any losses or costs incurred due to lack of insurance coverage.
8. Health and Safety
- Clients are responsible for ensuring they are medically fit to travel and participate in activities.
- You must comply with all safety instructions provided by our guides and staff.
- The Company is not liable for any injury, illness, or accident resulting from failure to follow safety guidelines.
9. Passports, Visas, and Documentation
- It is the Client’s responsibility to ensure that passports, visas, and other required travel documents are valid and obtained before travel.
- The Company is not responsible for denied entry or travel delays due to improper documentation.
10. Liability Disclaimer
- The Company acts as an agent for accommodation providers, transport operators, and other service providers.
- We are not liable for any loss, damage, injury, delay, or inconvenience caused by third-party service providers.
- Our liability is limited to the amount paid for the booked services.
11. Force Majeure
The Company shall not be held responsible for failure to perform its obligations due to events beyond its control, including but not limited to natural disasters, government actions, strikes, pandemics, or acts of war.
12. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Goggi African Safari and may not be used without prior written consent.
13. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of the United Republic of Tanzania.
15. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date.
16. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Goggi Africa Safari
Email: info@goggiafricansafari.com
Phone: +255 692 620 586
